Here is our current training and reference material for ShoreTel:
ShoreTel 8.1
...References
IP 230/230G Quick Reference
IP 560/560G Quick Reference
Voicemail Quick Reference
Call Manager Quick Reference
Call Manager Features Quick Reference
Call Handling Modes and Voice Mail Quick Reference
Call Manager Data Sheet (overview)
IP Phones
...Video Tutorials
ShoreTel 7.x
...References
Call Manager 7x Training PowerPoint
Call Manager 7x Training Student Guide
(Flash EXE) Call Manager 7x Video Overview
