While competitors modified cumbersome legacy technology or patched together
an array of products from different acquisitions to form their
telephony products, ShoreTel started from a clean slate. As a result, ShoreTel Smart
systems are remarkably simple, yet have all the features and
reliability expected from a technologically advanced IP telephony
solution:
- Distributed intelligence
With no single point of failure and embedded hardware platforms,
ShoreTel systems are extremely reliable. In the unlikely event of a
failure, the other ShoreTel devices will continue to operate. They can
even assume the functions of the failed device, without affecting the
rest of the phone system.
- Single management interface
A single-view interface means users spend very little effort managing
this streamlined system. And because ShoreTel technology requires
almost no staff training or support, it saves both time and money.
- Application-rich
From converged conferencing to unified messaging, distributed customer
care to seamless telecommuting, ShoreTel systems let users choose from
more than 400 features they can customize with point-and-click
simplicity.
- Easy to use
With a perceptive design and plug-and-play implementation, ShoreTel
systems live up to their reputation as the industry's easiest solutions
to deploy and use. ShoreTel systems remain flexible, so if companies
want to change locations, employees can just pick up their phones and
move. The minute the phones are reconnected, ShoreTel Smart systems
know who users are and the features they want – automatically.
- Exceptional customer service
The company has a six-year track record of outstanding customer
satisfaction and financial stability. Our network of dedicated partners
provides responsive support to hundreds of successful enterprises.
- Data-network independent
ShoreTel systems integrate with switches and routers from all the leading
data vendors. Customers are never faced with costly network upgrades mandated
by proprietary vendors.
- Phenomenal clarity
Mature IP telephony is a stable communications platform today. Users
and their callers won't be able to tell the difference between phone
calls over traditional landlines or phone calls over the local and wide
area network.
- Simple expansion capability
Standalone or integrated solutions easily expand up or down,
automatically seeking and enabling new locations. Users' in-house IT
experts can add phones, change extensions, alter voice mail and
reconfigure options without help. And if they need a hand, ShoreTel's
knowledgeable network of partners can aid in installing new systems and
enabling branch offices.
- Smooth migration path
Starting with a branch office or corporate headquarters, ShoreTel
technology is the easiest way to embrace IP telephony. Start the
conversion to this proven technology today and begin to see system-wide
savings right away.
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